Franciscan Medical Clinic - Federal Way in Federal Way , WA | VMFH
Family Medicine • Federal Way, WA
Ratings by platform
- Vitals: Individual provider ratings on Vitals generally range from 3.4 to 4.9 out of 5 stars (based on 21 listed providers) (21 providers listed; specific review counts per provider not aggregated for the clinic overall)
- Unilocal: General sentiment is mixed with significant critical feedback; specific rating score not explicitly summarized as a singular clinic average (8 reviews noted in one source)
What patients say
Patients praise
- Specific providers (e.g., NP Thomas, Dr. Sharma) highly praised for expertise and care
- Fast and friendly service reported by some patients
- Well-organized experience for specific services like vaccination clinics
- Some patients feel heard and valued by their providers
Common complaints
- Difficulty reaching staff by phone or excessive hold times
- Unorganized administrative and scheduling processes
- Billing inaccuracies and poor communication regarding insurance/payments
- Reports of poor bedside manner from some providers and staff
- Concerns regarding facility cleanliness
In patients' words
"NP Thomas is the best. Shes been my mothers provider since 2015. I went to an appointment with her and was so impressed I changed my insurance to something they accepted just so I could see NP Thomas."
— Review via Loc8NearMe"I had an appointment scheduled for February 17, 2025... I received a call today, saying to call back to 253-839-2030 to re schedule. I have been calling all morning and I just get a busy tone every time."
— Review via Beautihost"Lots of unprofessional behavior, including the phone scheduler who kept putting me on hold, to the condescending receptionist... and the absolutely pathetic bedside manner of both the nurse and the doctor."
— Review via UnilocalMore clinics in Federal Way
Family Medicine Clinic: Family Physician in Federal Way ...
Patients praise: Many physicians are praised for being attentive, professional, and knowledgeable · Patients appreciate providers who listen carefully and create well-thought-out treatment plans.
Primary Care at Federal Way - UW Medicine
Patients praise: Some patients report satisfaction with staff professionalism and compassionate care (provider review consensus) · Some patients highlight low wait times and attentive care (provider review consensus).
Robert P. Mclaughlin, MD | Federal Way, WA - Providence
Patients praise: Caring and compassionate nature · Exceptional listening skills.
First Smile Family Dental: Top Rated Federal Way Dentist
Patients praise: friendly and welcoming staff · clean and modern facility with state-of-the-art equipment.
Obstetrics & Gynecology
Patients praise: Compassionate and patient-focused care from individual providers · Highly rated expert physicians with years of experience.
Rejuvenate Skin & Wellness Center: Medical Spa, Aesthetics ...
Patients praise: Exceptional, knowledgeable, and compassionate medical care · Professional and comfortable environment.
Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.