Veterans Health Care System of the Ozarks - Brainline.org
Veterans Health Care • Fayetteville, AR
Ratings by platform
- Rehab.com - VA Medical Center-Fayetteville: 3.9/5 (215 reviews)
- Birdeye - Veterans Health Care System of the Ozarks: 3.1 stars (7 reviews)
- Plainhospital.com - Fayetteville AR VA Medical Center (VA SAIL composite quality rating): 3.0/5 quality (VA SAIL) (Not stated (composite rating))
What patients say
Patients praise
- Some reviewers praise staff kindness and professionalism and say care needs were addressed in a timely/respectful manner
- Some reviewers describe feeling treated “like a human being” and that the facility is among the better VA sites they have experienced
- Yelp review highlights cleanliness/maintenance and staff being kind and helpful
Common complaints
- Access-to-care problems reported, including repeated appointment rescheduling and not being seen for months
- Negative experiences involving staff behavior and conflict-related issues (e.g., perceived lack of care/support)
- Lower composite quality/satisfaction metrics and longer wait times reported (VA SAIL/SHEP and access-to-care figures)
In patients' words
"“ACCESS TO CARE IS A JOKE… I’VE BEEN RESCHEDULED TWICE… AS OF MARCH 5TH I STILL HAVE NOT BEEN SEEN.”"
— Rehab.com – VA Medical Center-Fayetteville"“I get treated like a human being here, probably one of the best VA’s in the country…”"
— Localitybiz.com – VA Medical Center-Fayetteville"“It’s very well maintained and nice. The parking was not full… The staff on this campus were kind and helpful.”"
— Yelp – Veterans Administration Hospital (Fayetteville)More clinics in Fayetteville
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