Urgent Care Fayetteville NC Walk In Clinic Open Now FastMed
Urgent Care • Fayetteville, NC
Ratings by platform
- Birdeye (Urgent Care): 4.2/5 (2,165)
- Birdeye (Urgent Care): 4.3/5 (1,814)
- Zocdoc (Francam location): 5/5 (41)
- Birdeye (Primary Care): Not explicitly stated (393)
What patients say
Patients praise
- Friendly and professional medical staff (physicians, PAs, assistants)
- Efficient and thorough care once seen
- Modern check-in facilities and convenient online portal access
- Compassionate bedside manner especially for those with anxiety or difficult health situations
Common complaints
- Long wait times even with appointments
- Unprofessional or rude front desk staff behavior reported by some patients
- Confusion regarding walk-in policy vs. appointment necessity
- Redundant paperwork processes despite online registration
In patients' words
"Not sure why all the negative reviews. Instead of taking a chance on walk in I made an appointment. I was greeted when I walked in... Dr came in shortly thereafter. Examined me... overall very friendly and professional. I'd definitely come back."
— Birdeye review"I'm giving a 1 start review simply because of one employee's demeanor. One of their receptionists was extremely unprofessional and rude... On the bright side almost everyone else was great however I will ask my employer to never refer me to this location again."
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