Fayetteville Orthopedics & Sports Medicine | Cape Fear Valley Health
Sports Medicine • Fayetteville, NC
Ratings by platform
- Birdeye (aggregating Google reviews): 4.9 out of 5 stars (349 reviews)
- BestProsInTown: Not explicitly stated (aggregated rating) (239 reviews)
What patients say
Patients praise
- High praise for individual physicians' expertise, professionalism, and bedside manner
- Effective, quick, and painless treatment procedures reported by many patients
- Appreciation for a friendly and helpful clinical support staff in many interactions
Common complaints
- Billing and administrative issues, such as difficulties with online systems and MyChart access
- Concerns regarding staff communication and professionalism in certain instances
- Serious allegations regarding workplace misconduct reported on external review platforms
In patients' words
"This is such a great practice - everyone is very friendly and helpful, and things move efficiently. Dr. Broussard explains things very thoroughly, doesn't mind answering questions, and is very realistic about helping you get back to 100%."
— Birdeye user review"I think the office is great but the billing is terrible! I tried to make a MyChart account, wouldn’t let me with no explanation."
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