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Primary Care - Fayetteville | Washington Regional Medical System

Primary CareFayetteville, AR

★★★★☆3.7/5215 reviews across 3 platforms

Ratings by platform

  • Birdeye (Fayetteville Family Clinic): 4.2/5 stars (85 reviews)
  • Birdeye (Plaza Internal Medicine): 4.9/5 stars (63 reviews)
  • Yahoo Local (Washington Regional Medical Center): 2.0/5 stars (67 reviews)

What patients say

Patients praise

  • Compassionate and professional care for some patients
  • Physicians who listen and provide thorough explanations
  • Effective treatment experiences for many individuals

Common complaints

  • Long wait times
  • Unfriendly or rude staff interactions
  • Concerns about bedside manner
  • Perceived lack of compassion or empathy for patients in pain
  • Facility maintenance and cleanliness concerns
  • High turnover of primary care physicians

In patients' words

"Dr Rhodes is amazing she listens to everything I have to say doesn't just try to throw pills at a problem gives me the information I need to take care of whatever the problem is."

Birdeye Review

"I finally left last month after getting disgusted with the quality of care. I have given up on Washington Regional and feel I will have better luck without any primary care doctor around here."

WebMD Review

"Dr. Ann Montgomery with WR Plaza Internal Medicine is a great doctor. She does not make the decision for you but lays out the pro & cons and together we make the medical decisions based on facts."

Birdeye Review

"Terrible that a patient room is in this shape. Furniture torn and dirt everywhere. Supposed to be clean and we'll maintained."

Yahoo Local Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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