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FirstHealth Family Medicine - Pinnacle | Fayetteville, NC
Family Medicine • Fayetteville, NC
Ratings by platform
- WebMD Care: 4.0 out of 5 stars (24 ratings)
What patients say
Patients praise
- Physicians and providers are often described as attentive, thorough, and caring
- Effective communication and clear explanations of health conditions/treatments
- Staff described as friendly and professional in several instances
- Patients feel heard and valued during visits
Common complaints
- Long wait times even with appointments
- Unprofessional administrative or front desk staff interactions
- Issues with insurance acceptance updates/communication
- Perceived lack of care regarding patients' time
In patients' words
"Do not make an appointment if you have ANYTHING to do for the day. Wait times even if you have an appointment are RIDICULOUS and unacceptable... Terrible customer service and they don''t care if your time is wasted."
— LocalityBiz user review"I want to express my gratitude to Dr. John Ray for being an exceptional doctor... I also want to acknowledge the amazing staff (Cathy) who are always professional, friendly, and attentive."
— WebMD Care user review"NP Adenike Popoola was thorough, friendly and helpful! It was an enjoyable experience and I left with my needs being addressed."
— Pinnacle Family Care Practice website reviewsMore clinics in Fayetteville
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