Cumberland Medical Associates | Fayetteville, NC | Family Medicine ...
Family Medicine • Fayetteville, NC
Ratings by platform
- Zocdoc (Dr. Sanjiv Dalvi, MD): 4.43/5 overall (7 patients reviewed)
- Vitals (Cumberland Medical Associates Pc: Fayetteville, NC): Provider ratings shown (e.g., 3.4 and 3.8 for individual providers) (Not clearly stated in snippet ("first to leave"))
- Yelp (CUMBERLAND MEDICAL ASSOCIATES): Not included in snippet (individual review text is shown) (Not included in snippet)
What patients say
Patients praise
- Caring, friendly staff and providers
- Highly grateful for time and attention on patient needs; providers/office manager working as a team
- Thorough visits; takes time with patients
- Long-term satisfaction (coming for over 10 years)
Common complaints
- Some reviews criticize communication/bedside manner and make patients feel dismissed
- Difficulty getting prescription refills/return calls; slow to respond
- Complaint about throwing medicine instead of pursuing more natural solutions
- Some dissatisfaction shown with short-staffing/relocation contributing to issues
In patients' words
""Wonderful office. Very caring. They have been talking care of my family for years.""
— Yelp""Doesn't tell you what she's doing once for treatment or not doing once ur "established". Makes u feel like she thinks a hypochondriac!""
— WebMD doctor practice page""It takes an arm and a leg to get them to return a call to get a prescription refilled.""
— localitybiz.com review excerpt""...both Drs and office Mgr together went over every detail of my list... everyone came together like a real team.""
— localitybiz.com review excerpt""Not sure what more one could want from their PCM... all have been thorough and took time with me.""
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