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Exceptional Community Hospital

Urgent Care • Farmington, NM

★★★☆☆2.6/5438 reviews across 4 platforms

Ratings by platform

  • San Juan Regional Medical Center (via CMS/Healthgrades): 2/5 (330 reviews)
  • Reliance Medical Group/Urgent Care: 4.2/5 (5 reviews)
  • Life Care Center of Farmington: 3/5
  • San Juan Center (nursing facility): 4.5/5 (103 reviews)

What patients say

Patients praise

  • enthusiastic community response and high satisfaction with newly opened hospital facilities
  • praise for empathetic, concierge-style care models
  • positive recognition of individual practitioners and professional, friendly staff at various clinics
  • effective and accurate diagnostic care at urgent care centers

Common complaints

  • reports of inconsistent, neglectful, or delayed care at specific facilities
  • complaints about billing practices and surprise charges
  • reports of poor facility maintenance, cleanliness, and organization in some older centers
  • concerns about nursing and doctor communication metrics being below national averages at established hospitals

In patients' words

"The facility does not deserve even one star. The nurses are terrible and do not care for their patients. The place is dirty, with a strong odor of urine and lazy housekeeping."

— Review of San Juan Center (nursing facility)

"Brad is the best, he literally saved my life and through a holistic approach to my health and well-being, helped and continues to help me maintain a good quality of life."

— Review of San Juan Health and Wellness Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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