Imaging - San Juan Regional Medical Center
Radiology • Farmington, NM
Ratings by platform
- Momentary (via CMS HCAHPS): 2 out of 5 stars (330 patient surveys completed)
- Healthgrades / Homefacts: 62% (rating of 9 or 10) (1100 surveys listed as a data source)
What patients say
Patients praise
- Quiet hospital environment at night relative to national averages
- Some patients find providers to be clear in explaining procedures and outcomes
Common complaints
- Nurse communication is below national averages
- Doctor communication is below national averages
- Promptness in receiving help when needed is lower than national averages
- Overall patient satisfaction ratings are generally low, with some sources citing a 2-star rating
In patients' words
"He explained procedure and outcome of procedure very well. Answered my questions so I could understand best path forward for me."
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