Innovation Medical Group
Primary Care • Farmington, NM
Ratings by platform
- Farmington Family Practice: 4.9/5 (787 reviews)
- Pinon Family Practice: 3.8/5 (123 reviews)
- Mesa Family Practice: 3.2/5 (48 reviews)
What patients say
Patients praise
- Physicians described as caring, knowledgeable, and attentive listeners
- Professional and friendly medical staff (nurses, PAs) in many instances
- Strong patient trust in established provider relationships
- Positive bedside manner and willingness to explain diagnoses in layman's terms
- Availability of telehealth and convenient follow-up communications in some practices
Common complaints
- Long wait times before being seen by a doctor
- Difficulties with front desk staff responsiveness and professionalism
- Frustrations regarding billing communications and insurance handling
- Communication challenges including delays in returning calls or processing prescriptions
- Perceived policy rigidity regarding appointment arrival times
In patients' words
"Trying to get a treatment plan and communication from the doctor is impossible. But if you owe any money, they’ll be sure to call you every single day... wait times at Farmington are insane."
— Farmington Family Practice patient review (negative)"I was turned away and told that I needed to reschedule for being two minutes late to my appointment... This is a ridiculous policy."
— San Juan Health Partners patient review (negative)More clinics in Farmington
San Juan Health Partners Family Medicine
Patients praise: Caring and compassionate providers who listen to patients · Efficient appointment scheduling and responsiveness.
Farmington OB/GYN
Patients praise: Physicians often described as knowledgeable, compassionate, and attentive by some patients · Clean, professional office environments reported at certain locations.
Summit Family Dental
Patients praise: Friendly and welcoming staff · Professional and informative care.
Farmington Family Practice
Patients praise: Appreciation for doctors' bedside manner and listening skills · Positive interactions with medical/clinical staff (nurses/assistants).
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