Orthopedics - San Juan Regional Medical Center
Orthopedics • Farmington, NM
Ratings by platform
- Healthgrades (Dr. Adam Johnson): 4.8/5 stars (133 reviews)
- WebMD (Dr. Jonathan Hancock): 5.0/5 stars (4 ratings)
- CMS HCAHPS (Hospital-wide): 2/5 stars (330 patient surveys)
What patients say
Patients praise
- High patient satisfaction and positive reviews for specific orthopedic surgeons
- Patients reporting successful outcomes and restored mobility after orthopedic procedures
- Positive bedside manner and professionalism noted in provider-specific reviews
Common complaints
- Reports of poor communication from nursing and medical staff
- Concerns regarding hospital organization and responsiveness
- Lower-than-average patient satisfaction scores for the hospital overall
In patients' words
"Excellent care from beginning to end. I have had shoulder pain for years and Dr. Johnson with hai amazing team walked me through all options. Very comfortable environment at Orthopedic Assoicates. Dr. Johnson has excellent bedside manner and walked me through peri-operative expectations. Thank you for you care and compassion!"
— Healthgrades - Patient review for Dr. Adam Johnson"Dr. Hancock was very professional gentle and courteous. I was was in so much pain with my hip and limping too. My leg had become shorter due to my hip... I have had no problems with it, and I am so happy to have my life back. Thank you Dr. Hancock and team."
— WebMD - Patient review for Dr. Jonathan Hancock"This place is horrendous and they will kill you if you don't speak up. They are so unorganized, lose labs, do not check patients or vitals..."
— Yelp - Patient review for San Juan Regional Medical CenterMore clinics in Farmington
Orthopedic, Spine, Total Joint, Hand & Sports Medicine Specialist
Patients praise: professionalism and expertise · effective surgical outcomes and pain relief.
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