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San Juan Health Partners Family Medicine

Family Medicine • Farmington, NM

★★☆☆☆2.0/5330 reviews across 3 platforms

Ratings by platform

  • CMS HCAHPS / Momentary Labs: 2/5 (330 reviews)
  • Healthgrades
  • U.S. News & World Report

What patients say

Patients praise

  • Specific primary care doctors and staff are frequently praised for being compassionate, respectful, and good listeners
  • Clinic staff is often described as kind and helpful by individual patients
  • Majority of hospital patients (approx. 53-85% depending on source) would recommend the facility

Common complaints

  • Below average nurse and doctor communication scores compared to national averages
  • Low overall patient experience rating (2/5 star rating reported in CMS HCAHPS data)
  • Hospital policy of suing patients for late or unpaid medical bills
  • Shortfalls in meeting hand hygiene monitoring and compliance requirements

In patients' words

"Dr. SA'ENA QUINCY is one of the best Dr's I have ever been seen by... The staff and Dr really seem to care. They bring hope to patients."

— LocalityBiz Review

"Dr. Sa'ena is very knowledgeable, intelligent, respectful and tends to your needs. He listens to you, and makes you feel welcomed. Similar to family."

— LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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