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Presbyterian Medical Services

Behavioral Health • Farmington, NM

★★★★☆4.0/55 reviews across 3 platforms

Ratings by platform

  • Recovered.org: 4.07/5
  • AddictionResource.com
  • AddictionHelplineAmerica.com: 4.0/5 (5 reviews)

What patients say

Patients praise

  • Caring and helpful staff members
  • Professional environment
  • Life-changing services
  • Supportive environment where patients feel treated with dignity
  • Helpful in learning good habits for addiction recovery

Common complaints

  • Extremely rude and unhelpful staff members
  • Long wait times
  • High turnover of psychiatric providers (patients feeling they never see the same one twice)
  • Perceived lack of compassion or care (feeling like a number)
  • Communication issues and perceived adherence to policy over patient needs

In patients' words

"I am very happy to say that the people that work here are very caring and helpful... I have found them to truly care about my health."

— FindRehabCenters.org user review

"Extremely rude and unhelpful staff members. Some of the longest wait times I have ever experienced. I did not feel welcomed or comfortable."

— FindRehabCenters.org user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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