MaineHealth Behavioral Health
Addiction Medicine • Farmington, ME
Ratings by platform
- CMS HCAHPS: 3/5 (279 reviews)
- Yelp: 2.4/5 (112 reviews)
- Healthgrades: 1/5 (1 review)
What patients say
Patients praise
- Staff responsiveness (for the broader hospital system)
- Some providers noted as pleasant or caring in broader provider-specific reviews
Common complaints
- Difficulty with phone communication and accessibility
- Dissatisfaction with patient care experiences and communication styles
- General negative sentiment expressed in anecdotal reviews
In patients' words
"Most horrific experience at the hands of these hacks! AVOID THIS PLACE LIKE THE PLAGUE!!!"
— US Companies review for formerly named Franklin Health Behavioral Services"Can't even reach anyone on the phone"
— Healthgrades review for practice at the same addressMore clinics in Farmington
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