MaineHealth Behavioral Health - Farmington
Addiction Medicine • Farmington, ME
Ratings by platform
- CMS HCAHPS: 3 out of 5 stars (for MaineHealth Franklin Hospital overall) (279 patient surveys)
- Yelp: 2.4 out of 5 stars (for MaineHealth system overall) (112 reviews)
- Healthgrades: 1 out of 5 stars (for specific practice at same address) (1 review)
What patients say
Patients praise
- Staff responsiveness (for the broader hospital system)
- Some providers noted as pleasant or caring in broader provider-specific reviews
Common complaints
- Difficulty with phone communication and accessibility
- Dissatisfaction with patient care experiences and communication styles
- General negative sentiment expressed in anecdotal reviews
In patients' words
"Most horrific experience at the hands of these hacks! AVOID THIS PLACE LIKE THE PLAGUE!!!"
— US Companies review for formerly named Franklin Health Behavioral Services"Can't even reach anyone on the phone"
— Healthgrades review for practice at the same address
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