Inova Primary Care - Falls Church
Internal Medicine • Falls Church, VA
Ratings by platform
- Apple Maps: 4.3 out of 5 stars (72 reviews on Apple Maps)
- RateMDs: 5.0 out of 5 stars (12 reviews on RateMDs)
What patients say
Patients praise
- Many patients report positive interactions with specific providers who are described as caring, thorough, and knowledgeable
- Appreciation for the kindness and professionalism of medical staff, such as phlebotomists
- Patients value the clinic's ability to coordinate care within the broader Inova network
- Some patients find the staff friendly and the environment welcoming
Common complaints
- Complaints regarding medical support staff being overwhelmed and prone to errors due to increased workload
- Reports of providers feeling rushed during appointments
- Instances of inconsistent or unprofessional customer service experiences
- Occasional mentions of long wait times
In patients' words
"The team includes attentive providers who listen carefully to concerns and explain their thinking clearly, making patients feel comfortable and understood."
— Loc8NearMe"Recently added more physicians to this office but the same medical support staff is overwhelmed handling twice the workload. Lots of errors, omissions, and mistakes; providers are too rushed."
— Yelp (Inova Health System reviews)More clinics in Falls Church
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