University Health Sports Medicine | Renown Health
Sports Medicine • Fallon, NV
Ratings by platform
- Ratings.MD (Renown Urgent Care Fallon): 4.7 out of 5 (930 verified ratings)
- Birdeye (Renown Health): 2.5 out of 5 stars (6 reviews)
What patients say
Patients praise
- Compassionate, professional, and knowledgeable individual providers
- Convenient access to care for acute conditions in a rural area
- Clean and welcoming clinic environment
- Effective treatment for specific health concerns
Common complaints
- Inconsistent billing practices and surprise facility fees
- Difficulties reaching staff via phone/call centers and long wait times
- Reports of rude, abrasive, or dismissive staff behavior
- Disorganization in appointment scheduling and patient flow management
- Frustration with provider turnover and lack of continuity of care
In patients' words
"Provider Kimberly Padilla was exceptional! Pleasant, light hearted attitude despite a waiting room of sick people! Attentive, listened, asked relevant questions and provided a solution."
— Ratings.MD (Renown Urgent Care Fallon)"Please know that you will be charged a fee to see a doctor if they are located in [a] hospital. It will be around $800.00. This does not include what you pay for the Doctor. This is a facility fee, and they do not tell you this."
— Better Business Bureau (Renown Health)"Extremely disorganized. I was checked in for over an hour than three other walk-ins like me came in after me and we’re all seen before me."
— LocalityBiz (Renown Health Urgent Care Fallon)More clinics in Fallon
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