Renown Medical Group – Fallon
Primary Care • Fallon, NV
Ratings by platform
- Birdeye (Renown Urgent Care Fallon): 4.7 out of 5 stars (based on 378 reviews) (378 reviews)
- Solv Health (Renown Urgent Care Fallon): 4.8 out of 5 stars (1,800 patients (on Solv))
What patients say
Patients praise
- Friendly and knowledgeable clinical staff (e.g., NPs, doctors) in specific instances
- Efficient and pleasant service provided by specific individuals at the front desk or in clinical roles
- High general ratings on platforms like Solv and Birdeye regarding facility cleanliness and quality of care
- Effective treatment for routine or acute conditions when processes work correctly
Common complaints
- Long wait times and lack of clear communication regarding delays
- Unprofessional or rude interactions with front desk and administrative staff
- Issues with appointment scheduling and reliance on call centers instead of local staff
- Disorganization in check-in processes and triage prioritization
- Frustration with staff turnover and difficulty seeing a consistent provider
- Concerns regarding diagnosis accuracy and perceived lack of urgency for acute symptoms
In patients' words
"Wendy bliss at the front counter and nurse practitioner Kimberly Sheldon are the best... Kimberly Sheldon is one of the best Doctors I’ve ever seen. Super down to earth who really has her patients best interests at heart."
— LocalityBiz review"Extremely disorganized. I was checked in for over an hour than three other walk-ins like me came in after me and we’re all seen before me."
— Birdeye review"When I asked the receptionist how much longer, she basically told us to go across the street if we didn't like it... Very disappointing and a feeling of zero care or urgency at this clinic."
— LocalityBiz reviewMore clinics in Fallon
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