HealthFirst Family Care Center, Inc. | 508-679-8111 | Fall River
Primary Care • Fall River, MA
Ratings by platform
- Yelp (via Apple Maps): 2.2 out of 5 stars (based on 6 reviews) (6 reviews)
- Facebook: 84% recommend (13 reviews)
What patients say
Patients praise
- some medical providers are described as excellent or professional
- community-oriented mission
- free van transportation services provided to patients
- some feedback suggests positive changes under new leadership
Common complaints
- poor administrative communication
- difficulty reaching staff via phone
- long wait times for appointments
- concerns regarding employee management and workplace culture
- high employee turnover
In patients' words
"My PA is excellent but office staff and communication are horrid. Feel I need to change because without good communication it doesnt work. Ibe called and never received a call back at times."
— Yelp user (Brenda B.)"The doctors are extremely helpful and professional. The only downside is that it takes 30 minutes for you to get called in to do your consult."
— Yelp user (Victor D.)"Good co-workers, important mission and staff dedicated to helping others but very poor management."
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