HealthFirst Family Care Center, Inc. | 508-679-8111 | Fall River
Pediatrics • Fall River, MA
Ratings by platform
- Yelp/Apple Maps: 2.2 out of 5 stars (6 reviews)
- MapQuest/Yelp aggregate: 3.0 out of 5 stars (4 reviews)
What patients say
Patients praise
- Praise for the competence and helpfulness of medical providers and PAs
- Appreciation for the center's community focus and mission
- Positive notes regarding improvements under new leadership
Common complaints
- Difficulties with office staff and communication, including unreturned phone calls
- Long wait times for appointments and consultations
- Concerns regarding professional conduct of certain staff members
- Reports of high employee turnover and poor management practices
In patients' words
"My PA is excellent but office staff and communication are horrid. Feel I need to change because without good communication it doesnt work."
— Apple Maps/Yelp review"The doctors are extremely helpful and professional. The only downside is that it takes 30 minutes for you to get called in to do your consult."
— MapQuest/Yelp review"Passion for the community is wonderful! New leadership has made changes for the better!"
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