Behavioral Health Services MA
Mental Health Services • Fall River, MA
Ratings by platform
- Birdeye (Northeast Health Services): 4.2/5 (89)
- Birdeye / Rehab.com (Fall River Comprehensive Treatment Center): 4.6/5 or 4.7/5 (56)
- Rehab.com (Saint Annes Hospital – Behavioral Health): 4.5/5 (3,555)
- Birdeye (Foundations For Wellness, LLC): 4.7/5 (23)
- Rehab.com (Arbour Counseling Services): 3.2/5 (66)
- Rehab.com (Corrigan Mental Health Center): 4.0/5 (27)
What patients say
Patients praise
- Specific clinicians and staff members praised for being caring, genuine, and professional
- Positive experiences with therapy and medication management services
- Helpful office staff in certain instances
- Effective treatment outcomes reported by some patients
Common complaints
- Administrative and billing issues, including lack of responsiveness and difficulty getting calls returned
- Reports of rude or unprofessional behavior by office and intake staff
- Long wait times for appointments and during clinical visits
- Concerns regarding discharge planning and continuity of care
- Staff turnover and inconsistent quality of care
In patients' words
"If I could give a 0 I would. I’ve never given a review not once in my life, but this deserves it. The woman who picked up the phone for the ER was so disgustingly rude."
— Rehab.com (Saint Annes Hospital – Behavioral Health)"I love this clinic. There's a man named Joey that works there and he is just the light of the building. He is so nice and has an amazing heart..."
— Rehab.com (Fall River Comprehensive Treatment Center)"Terrible administrative staff especially the billing department. Tried for a week to discuss my bill and no one called me back. Totally unprofessional."
— Rehab.com (Arbour Counseling Services)More clinics in Fall River
Health & Human Service Resources
Patients praise: Access to professional counseling and mental health services · Helpful, compassionate care provided by some individual caregivers or therapists.
Mental Health Care & Therapy in Fall River, MA
Patients praise: Individual therapists and providers described as caring, knowledgeable, and attentive · Positive experiences with specific practitioners aiding in significant mental health improvement.
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