Radiology & Lab Testing in Fall River | Diagnostic Services Near Me
Diagnostic Imaging and Laboratory Services • Fall River, MA
Ratings by platform
- Expected Healthcare (Prima Care Radiology): 3.1/5 stars (10 reviews)
- Expected Healthcare (Southcoast Radiology): 2.8/5 stars (N/A)
- Google My Business (Southcoast Radiology - Healthfirst): 3.0/5 stars (2 reviews)
- SolvHealth (Quest Diagnostics): 2.0/5 stars (N/A)
What patients say
Patients praise
- Professional and courteous staff in some instances
- Efficient service when appointments are booked online
- Clean facility environment
- Wheelchair accessibility and convenient parking at some locations
Common complaints
- Long wait times and difficulty scheduling appointments
- Unprofessional or rude staff interactions (e.g., over the phone or during blood draws)
- Issues accessing test results or communication failures between labs and PCPs
- Difficulty managing sensitive pediatric patients
In patients' words
"I want to take the time to say how kind and caring these women are at this lab! Not to mention efficient! I am very anxious in general and they just make the process so easy!"
— LocalityBiz (Southcoast Health Laboratory Services)"I don't know why I can not get my tests results when my PCP has them. I will probably not use this lab service again if this is not resolved quickly."
— SolvHealth (Quest Diagnostics)"Very rude lady that just answered the phone and basically hung up on me. Would not recommend this place just based on the nastiness of the lady that just answered the phone."
— Google My Business (Southcoast Radiology - Healthfirst)"disgusting rude and they even turn off phone system so they don't have to answer any calls."
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