Fairhaven, MA Vision Office
Optometry • Fairhaven, MA
Ratings by platform
- Yelp/MapQuest: 2.5 out of 5 stars (6 reviews on Yelp)
What patients say
Patients praise
- Friendly and helpful office staff
- Professional and knowledgeable doctors
- Good experiences for long-term patients
- Accommodating to patients with specific needs, such as autism
Common complaints
- Long hold times when trying to schedule appointments
- Inconsistent customer service regarding billing and copays
- Perceived poor bedside manner from some providers
In patients' words
"Send constant emails and texts asking me to come in for a visit and when I call 1+ hours on hold waiting to speak to someone just to get an appointment? seriously??"
— Yelp review"Have had three appointments at this location and each time was pleasant. The ladies in the front are so polite and accommodating and the doctor was always prompt."
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