Fairfield Sports Medicine Physicians - Orthopaedic Specialty Group
Sports Medicine • Fairfield, CT
Ratings by platform
- Facebook: 84% recommendation rate (86 reviews)
- WebMD (Dr. Patrick Kwok): 4.5 out of 5 stars (20 ratings)
- Healthgrades (Dr. Troy Glaser): 4.1 out of 5 stars (9 ratings)
- Vitals (Dr. Lauren Fabian): 4.1 out of 5 stars (13 ratings)
- USCompanies.net: 1 to 2 stars (5 reviews)
What patients say
Patients praise
- High patient satisfaction with individual physicians' clinical expertise, bedside manner, and thoroughness
- Appreciation for effective treatment, including surgery and physical therapy recovery outcomes
- Positive feedback for doctors who take time to listen and answer questions
Common complaints
- Long wait times for appointments
- Perceived rudeness or incompetence of administrative/front-desk staff
- Difficulties with obtaining medical records or timely reports
- Complaints regarding overbooking of patients
- Frustration with insurance and referral processes
In patients' words
"Dr Fabian took so much time with me. She gave me the best advice on my injury and listened. I really dislike the way Orthapedic Specialty Group has changed... The heart of the place is gone but will continue to go there if I can see Dr Fabian."
— Vitals (Dr. Lauren Fabian review)"They are overbooking patients. Evertime I go there with my mom, I have to wait over an hour for my visit. They are not working in patient best interest. The staff is very rude at front desk."
— USCompanies.net review"I like Dr. Glaser as a provider. He listens to my issues and makes appropriate recommendations and gives options for treatment. He isn't frustrated with ultra runners continuing to do what they do as many docs are. My only complaint would be I feel the front office lady hates little kids."
— Healthgrades (Dr. Troy Glaser review)More clinics in Fairfield
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