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Pediatric Health Associates (PHA)

Pediatrics • Fairfield, CT

Ratings by platform

  • Birdeye (19 reviews)

What patients say

Patients praise

  • Doctors and nurses described as responsive and supportive for children’s care (e.g., asthma medication approvals; taking time to answer questions)
  • Warm, professional, and knowledgeable clinicians; parents feel comfortable/trusting the practice
  • Staff help with administrative needs such as handling records electronically (noted in third-party review summary)

Common complaints

  • Reports of poor communication/impersonal interactions or lack of empathy from some staff/providers
  • Complaints about staff behavior/attitude (including receptionist described as nasty)
  • Claims of documentation/refusal issues, billing concerns, and difficulty raising formal complaints
  • Low ratings on some platforms and strongly negative reviews (discharge-related and wait-time/staff friendliness issues)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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