Fairfield Medical Center
Primary Care • Fairfield, OH
Ratings by platform
- MedicalRecords.com: 3.2 out of 5 stars (116 reviews)
- Better Business Bureau (BBB): A+ rating (Note: Business is not accredited)
What patients say
Patients praise
- Highly positive feedback regarding nursing staff competence, kindness, and communication
- Appreciation for quality of care and successful medical outcomes, such as surgeries and childbirth experiences
- Positive impressions of doctor communication and general facility cleanliness
Common complaints
- Frustration with billing department processes and lack of flexibility regarding payment plans and discounts
- Reports of long wait times, particularly at discharge and in emergency settings
- Inconsistent communication regarding medications and discharge information
- Some reports of slow response times from staff when patients requested assistance
In patients' words
"Every single nurse, whether they were new or not, was on top of everything and we’re so kind and so knowledgeable. I couldn’t have asked for a better experience in having my first child."
— Patient review on MedicalRecords.com"The billing department is a joke they are not willing to help all they do is offer a payment plan they offer 20% discount if u pay in 7 days if you can’t pay in 7 days they make u pay the full amount will not even work with you..."
— Patient complaint on BBB websiteMore clinics in Fairfield
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