Fairfield Location | Primary Care
Primary Care • Fairfield, CA
Ratings by platform
- Birdeye (Primary Care Physicians of Fairfield, CT): 2.0 out of 5 stars (8 reviews)
- Birdeye (NorthBay Health Primary Care, Fairfield, CA): 3.3 out of 5 stars (49 reviews)
- Birdeye (Fairfield Family Health, Fairfield, CT): 4.9 out of 5 stars (162 reviews)
- Birdeye (Kaiser Permanente Fairfield Medical Offices, Fairfield, CA): 4.6 out of 5 stars (321 reviews)
What patients say
Patients praise
- Attentive, caring, and professional medical staff/doctors
- Holistic and thorough approach to patient care
- Ease of access to testing and some specialized services within one location
- Positive experiences with specific doctors being helpful and patient
Common complaints
- Poor communication and scheduling issues (e.g., missed appointments, lack of reminders, difficulty reaching staff)
- Frustration with automated systems (AI receptionists) and administrative transitions after acquisitions
- Perceived decline in service quality and reduced office hours
- Unprofessional or unfriendly front-desk interactions
In patients' words
"Ever since Hartford Healthcare acquired Primary Care Physicians of Fairfield... it has been a steady downhill decline. Now I get Emma, their AI receptionist who transfers me to every where except [the correct office]."
— Birdeye (Primary Care Physicians of Fairfield)"Everyone at Fairfield Family Health is Amazing! They are truly caring and attentive. They listen, follow up and have your best interests at heart."
— LocalityBiz (Fairfield Family Health)"I have been going here for 30+ years. They have always been attentive to my healthcare needs. I now see Dr D’Andrea who makes sure all my issues get tended to."
— LocalityBiz (Consensus Health Primary Care)More clinics in Fairfield
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