Physical Therapy - Jefferson County Health Center
Physical Therapy • Fairfield, IA
Ratings by platform
- U.S. News & World Report: 4 out of 5 stars (overall patient experience) (146 completed surveys (HCAHPS reference))
- AgeFriendly.com: Positive (single review) (1 review)
What patients say
Patients praise
- Cleanliness of facilities generally rated well
- Positive feedback for specific providers and clinic staff
- Good ratings for discharge information and involvement in recovery processes
- Some patients find the hospital and walk-in clinic efficient and well-run
Common complaints
- Reports of dismissive or unclear communication from staff
- Concerns regarding organizational culture and responsiveness to patient concerns
- Wait times in the Emergency Room reported as long or frustrating
In patients' words
"The culture at JCHC is not trauma informed, they are regularly dismissive / unclear, and they struggle to communicate and understand their patients."
— A-Better-Place.com user review"This is a great and up to date hospital and clinic in a rural area Have never had any problem with anything The staff in the clinic are very knowledgeable even with rare diseases."
— AgeFriendly.com user review"The pain and swelling was terrible. After working with Denise Gallagher, the Occupational Therapist in the Physical Therapy Department, I was able to do 80% of..."
— Jefferson County Health Center Testimonials pageMore clinics in Fairfield
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