Orthopedic Care
Orthopedic • Fairfield, IA
Ratings by platform
- USCompanies.net (Orthopaedic Specialty Group): 1/5 stars (5 reviews total)
- Vitals (Dr. Lauren Fabian): 4.1/5 stars (13 ratings, 4 written reviews)
- WebMD (Dr. Dante Brittis): 4.5/5 stars (29 ratings, 3 reviews)
- U.S. News & World Report (Dr. James J. FitzGibbons): 4/5 stars (51 reviews total)
- Healthgrades (Dr. Patrick Kwok): 3.1/5 stars (28 ratings, 11 written reviews)
- WebMD (Dr. Lauren Fabian): 4.5/5 stars (10 ratings)
What patients say
Patients praise
- Knowledgeable and skilled surgeons
- Effective surgical outcomes for some patients
- Clear explanations of conditions and treatments by some physicians
- Compassionate care reported by individual patient testimonials
- Thoroughness of examinations noted by some patients
Common complaints
- Long wait times in office
- Reports of poor front desk customer service
- Difficulty with administrative processes (requesting records, referrals)
- Perceived lack of compassion or bedside manner in some providers
- Concerns regarding communication and professionalism
In patients' words
"From my very first visit, he [Dr. Brittis] took the time to truly listen to my concerns and thoroughly evaluate my shoulder issue. What impressed me most was his integrity and patient-first approach."
— WebMD Patient Review for Dr. Dante Brittis"They are overbooking patients. Evertime I go there with my mom, I have to wait over an hour for my visit. They are not working in patient best interest. The staff is very rude at front desk."
— USCompanies.net review of Orthopaedic Specialty Group"The waiting time is amazing, the staffs are very friendly. Dr. Kwok is very knowledgeable, explain everything very clear that can be understood. Highly recommended him."
— Healthgrades patient review for Dr. Patrick Kwok"NO BEDSIDE manner at all. No compassion for my 84 year old father... That Fairfield office is UNBELIEVABLY busy! I never want to go to that office again."
— Vitals patient review for Dr. James J. FitzgibbonsMore clinics in Fairfield
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