Fairfield Location | Primary Care - NorthBay Health
Internal Medicine • Fairfield, CA
Ratings by platform
- Birdeye: 3.3 out of 5 stars (based on 49 reviews) (49)
- NorthBay Health official provider directory: 4.8 out of 5 stars (343 ratings for providers in this location)
What patients say
Patients praise
- Professional, thorough, and knowledgeable medical providers
- Friendly and attentive nursing and support staff
- Positive patient interactions regarding clear communication of health issues
- Clean and welcoming facility environment
- Convenience of extended hours in some instances
Common complaints
- Administrative and bureaucratic difficulties (e.g., appointment scheduling, cancellation, lab coordination)
- Difficulties with check-in/checkout processes and wait times
- Issues with understaffing affecting patient access and service quality
- Occasional billing or payment processing limitations
In patients' words
"Tremendous service and quality care. I truly recommend Northbay"
— Birdeye review"I really like Dr. Brennan and NP Collins. However, 2023 has been a series of canceled appointments and horrible missteps in the beaurocracy between the lab, getting information to the medical practitioners... This office is grossly understaffed"
— Online review"I was very impressed with the the way he spent time with me and explained in detail about the issue and examination including the test..."
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