Fairfield, CA Obstetricians | Sutter Health Doctors
Gynecology • Fairfield, CA
Ratings by platform
- BirdEye/Google: 4.1 out of 5 stars (Sutter Urgent Care) (385 reviews)
- US News Doctors: 5 out of 5 stars (Dr. Ruth Hahn) (7 reviews)
- Vitals: 4 out of 5 stars (Dr. Marlene Freeman) (11 ratings (3 reviews))
What patients say
Patients praise
- Some providers rated highly for compassionate and attentive bedside manner
- Efficient and knowledgeable clinical care from specific doctors reported
- Facilities described as clean and well-organized by some patients
- Helpful customer service mentioned in some reviews
Common complaints
- Complaints regarding high billing costs and unexpected charges
- Concerns about insurance pre-authorization issues
- Difficulty with appointment scheduling and long wait times
- Perceived lack of accountability for clinical support staff interactions
In patients' words
"She is efficient, professional, patient, a great listener, great bed side manner, non-judgmental, extremely supportive, respectful, and she has wonderful skills and experience as well as quite knowledgeable!"
— Patient review for Dr. Marlene Freeman"The frequent ineptitude by their clinicians and support staff is shocking. And there is no accountability... billing and scheduling... I had a CT scan that their staff did not verify my health insurance... now we are out thousands of dollars."
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