Fairfield Location | Primary Care
Family Medicine • Fairfield, CA
Ratings by platform
- Birdeye (Primary Care Physicians of Fairfield): 2.0/5 stars (8 reviews)
- Birdeye (NorthBay Health Primary Care - Fairfield): 3.3/5 stars (49 reviews)
- Doctible (Fairfield Primary Doctors): 4.9/5 stars (30 reviews)
What patients say
Patients praise
- Doctors are described as thorough, caring, and attentive
- Staff is often noted as friendly and professional in well-rated practices
- Patients appreciate the convenience of having multiple services/tests in one location
- Some practices are praised for being genuinely invested in patient health outcomes
Common complaints
- Difficulties reaching staff or poor responsiveness
- Changes in office hours or reduced access to care
- Frustrating experiences with automated phone systems or AI receptionists
- Concerns regarding office staff professionalism and greeting patients
- Difficulty finding the location via GPS (specifically for NorthBay Health)
In patients' words
"Ever since Hartford Healthcare acquired Primary Care Physicians of Fairfield at 425 Post Road, it has been a steady downhill decline. Now I am trying to call their office... and I get “Emma”, their AI receptionist who transfers me to every where except 425 Post Rd."
— Birdeye (Primary Care Physicians of Fairfield)"I’ve been a patient since March ‘25, Fairfield Family Health is a calming environment. You are heard and never rushed."
— LocalityBiz (Fairfield Family Health)"Although I have had my primary care doctor changed a few times here, I like that you are able to get almost all tests done at one location. The ability to walk in without an appointment is great when something unexpected comes up."
— LocalityBiz (Consensus Health Primary Care)More clinics in Fairfield
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