Primary Care Excelsior Springs Clinic
Podiatry • Excelsior Springs, MO
Ratings by platform
- Birdeye (aggregating Google reviews): 3.9/5 stars (19 reviews) (19 reviews)
- U.S. News & World Report (Excelsior Springs Medical Center area): 3/5 stars (9 reviews)
- U.S. News & World Report: 5/5 stars (6 reviews (for Liberty Hospital Primary Care in Excelsior Springs))
What patients say
Patients praise
- Many patients praise providers for being good listeners and taking time to discuss issues thoroughly
- Positive experiences with collaborative and patient-centered care approaches
- Appreciation for compassionate and friendly staff interactions in many cases
- Efficiency in office flow and minimal wait times reported by some patients
Common complaints
- Concerns regarding provider availability and turnover
- Reports of dismissive attitudes from some staff or providers regarding chronic pain management
- Instances of perceived poor bedside manner or lack of attentiveness in specific consultations
- Frustration with office administrative processes and communication
In patients' words
"Almost no time in the waiting room, and the doctor came in less than 5 minutes after the usual vital signs were taken and I was asked what my visit today was for. The doctor did not appear rushed, took time to explain my lab results and discuss treatment options."
— Healthgrades patient review for Dr. Christopher Cooper"Dr. Mueller came in and did not ask any questions, he didn't even look at me. Just kept saying uh huh over and over. I asked what i should do and he said 'i dont know'"
— LocalityBiz patient review"He actually listens to my issues. He deals with me I have ALOT of medical issues. I mean ALOT. Not only does he care for me he cares for My kid and husband. We All absolutely Love him."
— Birdeye patient review for Dr. GartinMore clinics in Excelsior Springs
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