Excelsior Springs Hospital Expands Dermatology Care ...
Dermatology • Excelsior Springs, MO
Ratings by platform
- Healthgrades: 76% of patients would recommend the hospital (1% higher than the national average) (Based on HCAHPS survey data)
- Seniors.fyi: 1.8 out of 5 stars (4 reviews)
- Care Changes: Not explicitly stated (described as mixed) (22 reviews)
What patients say
Patients praise
- Expansion of specialty services, including dermatology with Dr. Michael Siscos
- Accessibility of services in a rural setting without requiring referrals for some specialties
- Some staff members noted for compassion and professionalism in emergency and outpatient care
- Positive reviews for specific individual physicians (e.g., Dr. Crowley)
Common complaints
- Billing and administrative issues, including collection notices for bills already paid
- Communication lapses between staff and patients
- Instances of perceived inattentiveness in emergency or specialist care settings
- Some patients report doctors not listening to their concerns
In patients' words
"I've seen Dr. Crowley for several years and trust his examinations and his guidance for me. He knows exactly how to address an issue and is very thorough in his explanations."
— Healthgrades review for Dr. Crowley"The care at the facility sucks. Doctors won’t listen to patients. The hospital treats pain the same way as home remedies like Tylenol and ibuprofen."
— Review on Seniors.fyiMore clinics in Excelsior Springs
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