Imaging / Radiology - Deaconess
Diagnostic Imaging • Evansville, IN
Ratings by platform
- ExpectedHealthcare: 5.0 stars (limited sample) (1 review)
- Birdeye: 2.6 stars (5 reviews)
- Healthgrades (based on HCAHPS): 70-71% recommend
- PlainHospital/CMS: 2 out of 5 stars (CMS overall rating)
What patients say
Patients praise
- Friendly and professional staff interactions
- Cleanliness of facilities
- Effective use of certain imaging technology (e.g., thorax CT)
- General recommendation rates around 71% for hospital inpatient services
- Gentle procedures in specific radiology clinics
Common complaints
- Billing and financial assistance department communication issues
- Last-minute appointment cancellations
- Difficulty reaching administrative or patient relations offices
- Inconsistent communication and compassionate care in hospital settings
- Policy confusion regarding services (e.g., walk-in availability)
In patients' words
"While the drs are great, the financial assistance department is an ABSOLUTE JOKE!"
— Birdeye user review"love the staff and the gentle procedure. thank you."
— LocalityBiz review for Radiology EXPRESS - Lynch"What should have been a time of compassion, communication, and professionalism instead became one of the most painful experiences our family has ever gone through."
— BBB user reviewMore clinics in Evansville
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