Willow Creek of Evanston | Assisted Living & Memory Care
Geriatric Care • Evanston, WY
Ratings by platform
- seniors.fyi: 4.2/5 (5 reviews)
- seniors.fyi (Willow Creek Homes): 3.7/5 (3 reviews)
- My Caring Plan: 6/10 (not explicitly stated)
- A Place for Mom (Willow Creek ElderCare Communities): 3.2/5 (average all-time) (5 reviews)
What patients say
Patients praise
- presence of staff members described as attentive to residents' needs
- appreciation for family-owned atmosphere in some reports
Common complaints
- allegations of resident neglect and inadequate care for complex medical conditions
- concerns regarding improper discharge planning and displacement of residents
- reports of poor communication and inadequate staffing levels
- claims of unclean living environments and lack of basic hygiene assistance
- perceived inability to manage high-acuity or complex health needs
In patients' words
"The facility is an absolute joke... The care is horrible. They don’t take care of patients. They lose patients. Kicking her out to live in a hotel, knowing she couldn't take care of herself, was very wrong."
— Seniors.fyi reviews"My mother was treated verbally, she would go days and days without her trash emptied or bathroom cleaned. The Wyoming Department of Health - Aging Division have done several surveys of this facility and they have been sighted."
— A Place for Mom reviewMore clinics in Evanston
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