Healthcare in Evanston
Geriatric Care • Evanston, WY
Ratings by platform
- Yelp: 2.6 out of 5 stars (Yelp) (129 reviews)
- US News & World Report (Patient Experience Score for St. Francis): 2 out of 5 stars (US News) (N/A)
- Illinois Hospital Report Card (Endeavor Evanston): 76% willingness to recommend (N/A)
What patients say
Patients praise
- Generally high willingness to recommend the facility (ranging from 76% to 88%)
- Positive feedback regarding labor and delivery services
- Appreciation for specific doctors, nurses, and clinical staff interactions
- Recognition for quality of care and patient safety awards
Common complaints
- Long wait times in the emergency department
- Dissatisfaction with billing and administrative processes
- Reports of perceived unprofessional or abrupt staff behavior
- Perceived inconsistencies in quality of care or patient prioritization
In patients' words
"The Emergency Departmrnt at NorthShore University Hospital in Evanston... is so poorly managed that it borders on abusive. To wait six hours to see an MD is wrong."
— Better Business Bureau customer review"Best place for labor. Process itself is not fun for sure but doctors, nurses and PCTs are great! Tina, Olga and all other girls who helped us,I love you!"
— MedicalRecords.com patient reviewMore clinics in Evanston
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Patients praise: High overall star ratings across Northwestern Medicine OB/GYN practice sites · Physicians often praised for being kind, knowledgeable, and genuinely caring.
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Patients praise: strong clinical safety ratings for Ascension Saint Francis Hospital · many individual primary care physicians receive high patient satisfaction ratings for bedside manner and listening skills.
Northwestern Medicine Dermatology Evanston Sherman Avenue
Patients praise: High satisfaction ratings for individual providers from a large number of surveyed patients · Appreciation for provider expertise and thoroughness (mentioned in select positive experiences).
Emergency Dental Services in Evanston, WY
Patients praise: Professional, caring, and friendly staff · Thorough cleanings and checkups.
Suburban Eyes Clinic & Suburban Medical Aesthetics PLLC
Patients praise: Highly favorable patient experiences with Dr. Phillip Wu and clinic staff (professional, friendly, timely, efficient). · Positive comments about care quality and thorough communication (e.g., dry eye procedures, cataract surgery, answering questions)..
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