Open Door Community Health Centers
Mobile Health Services • Eureka, CA
Ratings by platform
- Trustburn: 3.2/5 (16)
- Birdeye (Open Door Acute Care Clinic): 4.2/5 (6)
- Google My Business (Eureka Community Health & Wellness Center): 3.4/5 (85)
What patients say
Patients praise
- clean and modern facilities
- some providers and front desk staff are praised as kind, professional, and attentive
- efficient experiences for urgent or acute care needs in some instances
Common complaints
- long wait times for appointments and medical care
- perceived lack of concern or dismissiveness from some medical staff
- difficulties with administration, billing, and prescription management
- challenges obtaining timely follow-ups or reviews of medical test results
In patients' words
"Most of the medical staff seem disinterested and quick to hurry though appointments, even after waiting for sometimes hours. While it is a beautiful and modern facility, it's sadly wasted with Dr's and nurses who couldn't care less about your needs as patient."
— Trustburn"So grateful to Dr. Janes for really listening to my son’s lungs, ordering an x-ray, and swiftly getting us to take him to the emergency room. This most likely saved his life. Thank you, Dr. Janes!"
— Birdeye"Providers are amazing, but their teams/administration have been poor. ... It's just absolutely WILD that they're legally/morally allowed to do this. This isn't the first issue I've had with this facility either, and I'm generally really easy to please. Awful, awful, awful."
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