Surgery
General Surgery • Eureka, CA
Ratings by platform
- Healthgrades (Dr. Huy Trieu): 3.8/5 (4 reviews)
- Birdeye (Providence St. Joseph Orthopedics): 2.3/5 (3 reviews)
- Vitals (Dr. Erik Mcgoldrick): 4.0/5 (5 reviews)
- Vitals (Dr. Sureshan Sivananthan): 4.5/5 (8 ratings/4 reviews)
- Providence Medical Group (Plastic & Reconstructive Surgery): 4.9/5 (365 ratings)
What patients say
Patients praise
- High patient satisfaction scores for specific specialties, notably plastic and reconstructive surgery and some orthopedic surgeons
- Providers described as knowledgeable, thorough, caring, and good listeners by some patients
- Successful surgical outcomes, including complex procedures, leading to improved quality of life for many patients
- Strong appreciation for clear communication, educational approach, and responsiveness from doctors
Common complaints
- Administrative issues, including appointment cancellations without notice and communication challenges through patient portals (e.g., MyChart)
- Concerns regarding referral denials based on patient characteristics like BMI
- Reports of negative surgical outcomes or complications for some patients
- Instances of perceived dismissiveness or lack of follow-up care from providers
In patients' words
"What I especially like about Dr. McGoldrick is that he is patient and willing to educate and explain everything. He even gives his patients his email address and responded quickly to my questions and concerns."
— Vitals (Dr. Erik Mcgoldrick review)"He missed up my leg for life. My leg is now 5/8 of an inch longer and my back hurts everyday because of this."
— Vitals (Dr. Sureshan Sivananthan review)"Don’t get a referral if you have a bmi of 40 they will deny you and instead of calling you to let you know they just send a MyChart message, absolutely appalling but I guess should be expected with st joes and Providence."
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