Primary Care Clinics - Mad River Community Hospital
Internal Medicine • Eureka, CA
Ratings by platform
- U.S. News & World Report: 3 out of 5 (Hospital overall) (Not specified (Based on US News hospital surveys))
- Yahoo Local: 2.5 stars
What patients say
Patients praise
- Appreciation for professional, caring, and skilled medical staff (doctors and nurses)
- Positive experiences with emergency care and surgical outcomes
- Helpful and organized front office staff reported by some patients
Common complaints
- Reports of rude or unhelpful front office staff
- Long wait times in emergency or clinic settings
- Frustrations regarding billing and administrative processes
- Concerns about the quality of care or discharge instructions
In patients' words
"I cannot say enough about the positive experience I had at Mad River. The ER team and the Med-Surg team were both amazing."
— Times-Standard patient testimonial"Office staff very rude. Admit paperwork long, repetetive and asks questions entirely inappropriate for medical needs. Actual office visit was fine and staff friendly and courteous."
— Yahoo Local reviewMore clinics in Eureka
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