Medical Imaging in Eugene & Springfield | Oregon Imaging
Diagnostic Imaging • Eugene, OR
Ratings by platform
- Apple Maps: 2.8 out of 5 stars (34 reviews)
- Trustburn: 4.2 out of 5 stars (10 reviews)
- Better Business Bureau (BBB): Not accredited/Not rated (specific score not listed) (1 complaint filed within the last 3 years)
What patients say
Patients praise
- Professional and friendly staff in some interactions
- Clean and modern facilities
- Efficient and quick appointment times for some patients
- Clear and prompt communication of results in some instances
Common complaints
- Difficulties with scheduling and communication/lack of callbacks
- Billing and collections issues
- Issues with staff professionalism or attitude at some locations
- Concerns regarding patient privacy (PHI handling)
- Physical discomfort or long wait times during procedures
In patients' words
"I was scheduled within one day of calling for my appointment. I was called back within minutes of checking in and only waited a few minutes to have my MRI. They were friendly and very efficient."
— LocalityBiz (RiverBend Pavilion review)"It's a maddening experience trying to get an appointment set when the online system is so glitchy, they don't do callbacks, or say they'll reach out to reschedule but don't."
— LocalityBiz (University District review)"Rude imaging tech. Will send the smallest of balance owed to collectors after only 2 months. Terrible company."
— Apple Maps (University District review)More clinics in Eugene
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