MainStreet Family Care
Urgent Care • Eufaula, AL
Ratings by platform
- Birdeye: 4.6/5 (1,003 reviews)
- Facebook: 92% recommend (76 reviews)
- Yelp: 3.2/5 (5 reviews)
What patients say
Patients praise
- Friendly, kind, and professional staff in most interactions
- Efficient and timely medical attention for many patients
- Clean and well-maintained facilities
- Helpful support with insurance and patient needs
Common complaints
- Occasional complaints regarding staff attitude, specifically at the front desk
- Reports of unprofessional behavior during appointments
- Concerns regarding long wait times and lack of control over patient volume due to the walk-in nature of the clinic
In patients' words
"The clinic was fine... My only complaint was the attitude of the front desk person. She was not friendly or helpful. Everyone else was..."
— MapQuest patient review"Everyone was so nice and willing to listen. Very kind and efficient staff."
— Birdeye reviewMore clinics in Eufaula
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Patients praise: Professional and knowledgeable staff · Friendly and caring environment.
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