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Cleveland Clinic

Rehabilitation Services • Euclid, OH

★★★★☆3.8/547 reviews across 2 platforms

Ratings by platform

  • MedicalRecords.com: 3.8/5 (45 reviews)
  • Vivian Health: 4.0/5 (2 reviews)

What patients say

Patients praise

  • High nursing standards, holding ANCC Magnet Recognition status
  • Compassionate and efficient care from some medical staff, including nurses and surgeons
  • Clean and well-maintained hospital environment with scenic views
  • Recognized for excellence in joint replacement services

Common complaints

  • Reports of disrespectful or unprofessional staff in some departments, specifically cafeteria and security
  • Concerns regarding organizational challenges and wait times in the emergency department
  • Potential gaps in follow-up care or communication after discharge

In patients' words

"The staff was amazing from the emergency room doctor and nurses, the surgeons and the nurses and doctors on the floors. The noticed my issue right away, the didnt ignore the pain i was in and got my issue fixed right away. My nurse on the 9th floor was Racquel and i seriously cant give her enough credit for the amazing care she gave!"

— MedicalRecords.com Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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