
Kodak Lens
Eyecare • Etobicoke, ON
Ratings by platform
- Google (Kodak Lens Toronto Eyecare): 4.9/5 (951 reviews)
- Google (Kodak Lens Harwood Eyecare Vision Center): 4.9/5 (578 reviews)
- Google (Kodak Lens Woodbine Eyecare, Etobicoke): 4.90/5 (340 reviews)
- BirdEye (Kodak Lens Woodbine Eyecare, Etobicoke): 4.90/5 (440 reviews)
- Medimap.ca (Kodak Lens Cloverdale Eyecare, Etobicoke): 4.9/5 (12 reviews)
- Eyetrusteyecare.ca (company-wide): 4.9 stars (10,000 reviews)
What patients say
Patients praise
- Friendly, professional, and kind staff and optometrists
- Thorough and comprehensive eye exams with detailed explanations
- Prompt and efficient service with minimal wait times
- High-quality KODAK lenses and accurate prescriptions
- Reasonable pricing and insurance-friendly billing
- Accommodating and patient doctors (Dr. Hamed, Dr. Tse, Dr. Mishra, Dr. Chung, Dr. Ng, Dr. Rai, Dr. Wong, Dr. Anna, Dr. Nhen)
- Wide selection of frames and lenses
- Good customer service and follow-up
- Long-standing trust and loyalty from patients over many years
Common complaints
- Occasional wrong prescriptions issued (e.g., + instead of -)
- Rude or impatient staff attitude in isolated cases
- Price display inaccuracies (prices shown as estimates rather than actual)
- Limited trendy frame selection at some locations
- Frustration over lost money when wrong glasses were purchased from a third party due to a clinic error
In patients' words
"I suffer from macular degeneration so I had a consultation with Dr. Hamed who specializes in Low Vision patients. She spent two hours with me to make sure that I knew all the help that was available for me and to give me appropriate glasses for distance, computer, and reading. Fantastic service!"
— Google Review (Kodak Lens Toronto Eyecare), 2025-12-10"A very smooth experience. Exactly what you want when you go in for an eye exam. The front desk was friendly and welcoming right from the start. The optometric assistants who did the initial tests were patient, helpful, and knew what they were doing. Dr. Rekha Mishra was great too—calm, clear, and took the time to explain everything."
— Google Review (Kodak Lens Toronto Eyecare), 2025-11-29"This was my second time doing an eye check-up, and the optometrists are excellent. They are very kind and perform the exams carefully and professionally. However, when I picked one, I was told that the price on the display was only an estimate, not the actual price. It would be great if they updated the display prices so customers can have clear and accurate information."
— Google Review (Kodak Lens Toronto Eyecare), 2025-11-05"Was utterly disappointed with the attitude of one employer. Asked to call in and when I did, she was very impatient and I felt like she was angry about me asking her a simple question. If I could give 0 star for the attitude, I would."
— CanadaNear.com review (Kodak Lens Toronto Eyecare, 364 Yonge St)"Unfortunately, I was given the wrong prescription (a + was given instead of a -). I purchased glasses from another provider and was given the wrong glasses. I contacted the clinic and they adjusted my prescription so I could get the correct glasses, however, am frustrated I lost quite a bit of money in the return process. EDIT: After posting this review, a manager quickly reached out to me (on a Friday night) and professionally addressed the issue! They have offered some compensation and assured me this issue wouldn't happen in the future."
— Google Review (Kodak Lens Cloverdale Eyecare, Etobicoke) via LinkedIn post"One of the best eye clinics I've visited! The staff are amazing and know exactly what customers need. The doctor is exceptional—very knowledgeable, understanding, and professional. It was a great experience overall."
— Google Review (Kodak Lens Harwood Eyecare Vision Center), 2025-10-10Related articles
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