Avera Holy Family Hospital, Estherville, IA
Radiology & Imaging • Estherville, IA
Ratings by platform
- Birdeye: 3.8 out of 5 stars (76 reviews)
- MedicalRecords.com: 2.3 out of 5 stars (unspecified)
- Medicare/Women's Choice Award data: 90% inpatient recommendation rate (varies by source/reporting period) (not provided)
What patients say
Patients praise
- Some patients report satisfaction with the quality of physician care
- Generally clean hospital environment
- High percentage of patients reporting that they received clear discharge information
- Reported willingness of some patients to recommend the hospital to others
Common complaints
- Dissatisfaction with billing office practices and payment plan policies
- Reports of rude, dismissive, or unprofessional staff and physician behavior
- Concerns regarding long wait times in the emergency department
- Frustration over perceived inadequacies in care and follow-up (e.g., failure to order tests, refusal to perform minor procedures)
In patients' words
"Loved the doctor care! The billing end needs work. If you have a huge bill they refuse to set up a affordable payment plan."
— Birdeye review"The room was very cold my mother asked for a blanket and the male nurse seemed to catch a attitude and was eating, didn’t wash his hands."
— MedicalRecords.com reviewMore clinics in Estherville
Iowa Radiology | Advanced Medical Imaging in Des Moines
Patients praise: Efficient and prompt service, with short wait times reported by many patients · Professional, compassionate, and knowledgeable staff and technologists.
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