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Avera Therapy

Physical Therapy • Estherville, IA

What patients say

Patients praise

  • Appreciation for the quality of doctor/clinical care provided
  • Some positive feedback regarding specific medical providers and their staff

Common complaints

  • Dissatisfaction with billing policies and lack of flexible payment plans
  • Concerns regarding emergency department care and staff responsiveness
  • Reports of unprofessional or dismissive bedside manner by some providers

In patients' words

"Loved the doctor care! The billing end needs work. If you have a huge bill they refuse to set up a affordable payment plan... They refused and were not nice about it."

— Birdeye Review of Avera Holy Family Hospital

"Dr. Joshua Espelund was dismissive, confrontational, rude, and unprofessional."

— Healthgrades Review of Avera Holy Family Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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