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Avera Holy Family Hospital, Estherville, IA

Pain ManagementEstherville, IA

★★★★☆3.7/583 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.8/5 stars (76 reviews)
  • MedicalRecords.com: 2.3/5 stars (7 reviews)

What patients say

Patients praise

  • Instances of excellent care from doctors and nursing staff
  • Generally high ratings for discharge information and communication in some patient surveys

Common complaints

  • Difficulties with billing and payment plans
  • Dissatisfaction with emergency department care and communication
  • Complaints about unprofessionalism and dismissive behavior from some medical staff
  • Frustration over administrative issues such as appointment scheduling and orders

In patients' words

"Loved the doctor care! The billing end needs work... They refused [a payment plan] and were not nice about it."

Birdeye

"My dad received excellent care at Avera Holy Family Hospital in Estherville. I have nothing but good things to say about the doctor, the nurses, and the support staff."

A-Better-Place.com

"My mother and my self both sick... once we got to the waiting room we waited for about 30 mins... I asked how long the wait was going to be and I got attitude back from one of the nurses."

MedicalRecords.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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