AHN Orthopedics Erie PA - AHN Saint Vincent
Orthopedics • Erie, PA
Ratings by platform
- US News (patient experience for orthopedic surgeons at AHN St. Vincent Hospital-Erie): 4 / 5 patient experience rating (158 reviews)
- US News (overall patient experience for Dr. Robert A. Lupo): 4 / 5 (312 ratings total; 15 within last 12 months)
- Vitals (average rating for Dr. Robert Lupo): 4.2 (16 reviews)
What patients say
Patients praise
- Some patients praise orthopedic providers’ expertise and compassionate approach
- Patients highlight thorough explanations and concern for recovery
- Supporting staff are described as knowledgeable/pleasant (in some reviews)
Common complaints
- Other patients report dissatisfaction with empathy, communication, or a dismissive attitude
- Some patients feel unheard/disrespected, leading to reduced trust
In patients' words
"“Patients report positive experiences, praising the provider's expertise and compassionate approach… thorough explanations… concern for their recovery.”"
— US News summary of patient reviews for Dr. Robert A. Lupo"“However, other patients express dissatisfaction, citing a lack of empathy, poor communication, and a dismissive attitude… feel unheard and disrespected.”"
— US News summary of patient reviews for Dr. Robert A. Lupo"“I could not have asked for any more in a doctor.”"
— Vitals review excerpt for Dr. Robert Lupo page (review text snippet)More clinics in Erie
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