Erie, Pa. - Neuroscience Locations - UPMC
Neurology • Erie, PA
Ratings by platform
- UPMC Provider Profile (Timothy Carroll, CRNP): 4.8/5 (70 ratings, 12 reviews) (12 reviews)
- UPMC Provider Profile (Kimberly Ann Konieczki, CRNP): 4.8/5 (195 ratings, 25 reviews) (25 reviews)
- U.S. News & World Report (Dr. Karen A. Bellini): 5/5 (7 reviews) (7 reviews)
- Medicare/HCAHPS (UPMC Hamot): 3/5 (Overall Hospital Star Rating) (2,232 surveys (HCAHPS))
What patients say
Patients praise
- High patient satisfaction ratings for certain specific providers (CRNPs and some physicians)
- Clear and concise explanations from skilled nurse practitioners
- Compassionate and thorough care reported by some patients during initial visits or specific procedures
Common complaints
- Rushed or impersonal appointments with neurologists
- Poor bedside manner, including perceived rudeness or condescension
- Lack of follow-up or clear communication regarding test results and treatment plans
- Frustrating administrative practices, such as inability to switch providers within a practice
- Poor office environments for sensitive diagnostic testing (e.g., testing in high-traffic hallways)
In patients' words
"In general, I find medical people to be rude and condescending... Tim was kind, friendly, and thorough. He was very professional and I got all my questions answered. A+"
— UPMC Provider Profile Review"I felt my privacy and health were both compromised... The entire experience left me jangled and spiraling into a mental health crisis... I have been to three neuropsychologists and several neurologists in my adult life, and never have I experienced that kind of demoralizing treatment."
— Independent Patient Review (Northshore Neurosciences)"He was rude and cut me off multiple times... Would not recommend to my worst enemy."
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