St. Mary's Regional Medical Center

Patients praise

• High patient-reported experience metrics and recommendation rates (e.g., 74% would definitely recommend; 89% willing to recommend).
• Positive survey indicators for staff communication/cleanliness (e.g., nurse/doctor communication largely 'always/usually'; room/bathroom clean mostly 'always/usually').
• Behavioral health service is described as an inpatient psychiatric unit (Resilience Behavioral Health) offering treatment for disorders such as depression and anxiety.

Common complaints

• Some patient complaints include being left ignored and in pain after complications from surgery (example provider review content).
• A separate survey summary shows non-trivial shares reporting less favorable experiences such as not being given recovery information and less-than-perfect quietness at night.