Therapy & Psychiatry in Englewood, CO - Family Care Center
Mental Health and Therapy • Englewood, CO
Ratings by platform
- Birdeye: 4.6/5 stars (266 reviews)
- TrustReviewers.com: 4.8/5 stars (294 reviews (total for Colorado locations))
What patients say
Patients praise
- Helpful, pleasant, and accommodating front-office staff
- Effective, kind, and professional clinical care for some patients
- Well-explained and organized intake and treatment processes
- Accessible mental health services with positive outcomes for many users
Common complaints
- Billing and insurance issues, including concerns over billing codes and alleged empty threats regarding out-of-network costs
- Dissatisfaction with the quality of psychiatric care and communication, including reports of being ignored or not feeling listened to
- Allegations of unprofessional or inappropriate remarks by providers
- Difficulties with scheduling and lack of action on previous complaints
In patients' words
"I love this facility! We utilize two different practitioners and both are incredible and such a great fit for our needs. Front office, especially Hunter is the best and such a pleasant energy to be around!"
— LocalityBiz patient review"I am glad others have found success here, but the care I have received has been terrible. I have called and complained... no action has been taken. It’s easy to dismiss the complaints of someone that struggles with their mental health as dramatic or irrational."
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